I have another appointment scheduled. Would recommend them to everyone.
— Michelle B.
Rick was very professional. He answered all of my questions. He explained what he was doing and why it was necessary. He provided, free of charge a replacement damper to use until the new one arrived. This is a great company to work with. His work was very professional. I highly recommend him for any and all chimney work.
— Theodore W.
Dear Rick, I just wanted to let you know how pleased I was with your cleaning of my fireplace at my Catawba Island home. Your professional manner and the way you accomplished the process while protecting the surrounding area could not have been better. I would not hesitate to recommend you to the most particular homeowner.
— Jim B.
This issue has 420 words of wisdom and can be read in less than 60 seconds or less.
I hate lip service. We all know what that is: businesses that attempt to sell you on the worn‐out marketing ploy that they "deliver quality and service." Unfortunately, in reality, when the service time comes, it's crap. They show up late; don't deliver what they promise; they argue with you about the outcome; or worse, don't solve your problem.
I recently engaged Rick Comstock who owns Clean Sweep Chimney Sweeps to clean my fireplace and offer suggestions for my cracked firebox and worn out grate. This gentleman really delivered service. He was on time; friendly; neatly dressed; wore little booties on his shoes when in the house; created a place in the foyer where he stored his equipment on thick blankets so as not to mark up the floor; laid out two layers of blankets in front of the fireplace to protect the carpet; checked the top and outside of the chimney; washed the glass doors on the fireplace; disposed of a huge pile of last winters burned ashes, all with a smile on his face. He made his recommendations to repair the inside of the firebox and then actually followed up with a phone call the next day with the cost estimate and delivery date.
Rick reminded me that real service delivery is not dead and sets him apart from others. I fully intend to recommend him to as many wood-burning fireplace friends I have.
— Dr. Ron